I am fully qualified in all treatments I offer and work strictly within my professional scope of practice and training. Copies of relevant qualifications and certificates are available on request. I hold appropriate professional insurance for my practice, and details of my insurance policy can be provided upon request. Your safety, trust and wellbeing are central to the way I work.

To help ensure your safety and wellbeing, you will be asked to complete a consultation form or health questionnaire before your treatment. These records are held securely in paper format, and you will be asked to provide informed consent by signing the relevant form before we begin.

It is important that you disclose any relevant health conditions, injuries, allergies, medication or changes in your health, so that I can assess your suitability for treatment and make any necessary adjustments.

I reserve the right to adapt, postpone or decline a treatment if I believe it may be unsuitable or potentially unsafe for you. Where appropriate, I may recommend that you seek advice from your GP or another suitably qualified healthcare professional before proceeding.

You are always in control of your treatment and may ask for it to stop at any time.

All treatments are provided within my professional scope of practice, qualifications and training. Complementary therapies are intended to support wellbeing and are not a replacement for prescribed medication, medical treatment, or advice and treatment plans provided by your GP or other healthcare professionals.

I will never advise you to stop or change prescribed medication, nor will I interfere with a treatment plan provided by another healthcare professional. If you wish to discuss how complementary therapy may sit alongside your existing care, I will respect your choices while encouraging you to seek guidance from the appropriate healthcare professional where needed.

Etherbloom

Your privacy and trust are important to me. I treat your personal information with care and keep it confidential, in line with UK data protection law.

What information do I collect?

I may collect your contact details, appointment information, health information and treatment notes. If you attend a workshop or training session, I may also keep relevant attendance or learning records.

Why do I need this information?

I use your information to manage bookings, understand your needs, check that treatments are suitable, provide safe and appropriate care, and maintain necessary business records.

How are my records kept safe?

I keep client consultation forms and treatment notes on paper, stored securely in a locked space in my home practice. Access is restricted to protect your privacy. Any electronic information is also handled with care.

Will my information be shared?

I do not sell your personal information. I only share it when necessary and lawful, for example to meet a legal obligation or deal with a serious safety concern.

How long do I keep your information?

I keep records only for as long as needed for professional, insurance and legal purposes. When they are no longer required, paper records are securely destroyed.

Your choices and rights

You can ask what information I hold about you, request corrections, or ask questions about how your information is used. You can also request deletion where appropriate, although some records may need to be retained.

To discuss your information or raise a concern, please contact me directly.

You can also contact the Information Commissioner’s Office (ICO) at ico.org.uk⁠ if you have a concern about how your information is handled.

Thank you for trusting Etherbloom. Respecting your privacy is an important part of creating a safe, welcoming and supportive space.